We cannot take into account adverse weather conditions, postal delays and any other unforeseen circumstances that may delay the arrival of your item therefore our delivery timescales are guidelines only and not guarantees although we work hard to ensure our customers are happy with our service.
UK Standard: £9.99
EU Standard: £100
Rest of World Standard: £100
Stock Boards are packaged securely and dispatched on the first working day following your order via a reputable courier and should be with you within 5-7 days. We can provide tracking details for your order on request. A signature is required on delivery. Payment for your order will occur when we dispatch your order and you will be sent an email confirming dispatch of your order.
On placing your Custom Board Order your job is placed in our factory queue and will be shaped and finished for you over the course of four weeks. As with our Stock Boards your order will be packaged securely and dispatched on the first working day your board is finished via a reputable courier and should be with you within a few days from dispatch. A signature is required on delivery. Payment for your order will occur when we begin to shape your board (usually 7-10 days after order) and you will be sent an email confirming this.
Any customs or import duties charged once the parcel has reached its destination must be paid by the recipient. Customs duties vary worldwide, to find out any further information please contact your national customs department.
Delivery to the Isles of Scilly, Channel Islands and Scottish Highlands and Islands may take longer.
During certain times of the year for example adverse weather conditions, postal delays etc delivery times may vary.
Please contact us via email at email@example.com or via phone on +44 (0)1637 880421 during working hours if your item has not been delivered within 28 days of placing the order. At this time we can then either re-send your item or refund your account.